Improved Access Service

Improved access to GP and nurse appointments within West Norfolk are offered across evenings and weekends at 8 hubs spread across West Norfolk. 

How do I Access this Service?

The provision of this service is available to patients who are registered with one of the 21 surgeries within West Norfolk.

Appointments are made by contacting your own GP surgery, and are available to patients on equal footing to appointments within regular surgery hours.

What appointments are available?

Appointments are offered Monday to Friday from 18:30 – 20:00, Saturdays 08:00 – 13:00 and on Sundays 09:00 – 12:00.

What conditions can be treated?

A mixture of routine and pre-bookable and same day appointments for general consultation.

Patients who cannot be seen:

  • Babies under 12 weeks old
  • Pregnancy-related problems
  • Severe mental health problems
  • Patients identified with a potentially life-threatening medical condition which requires referral to urgent or emergency care settings
  • Walk-in patients